FAQ
Most frequent questions and answers
Please be sure to check your spam folder and any alternate “labels” or directories where your email client may have mistakenly filed the confirmation email. Search for an email that is from “orders@wspsigns.com.” If you still cannot find your confirmation email, please email orders@wspsigns.com to request an online account approval.
In order to access our online pricing and ordering system, you must first be registered as a reseller. We do not sell direct to the public. You must be a member of the trade (sign shop, graphic shop, etc) in order to become a registered reseller and access pricing and ordering. REGISTER NOW
If you are a registered reseller, you can access our catalogs here. You can also place an order by phone by calling (225) 275-7446.
You can also contact us by email at orders@wspsigns.com.
When you place your order, you can upload the artwork directly on the order form. If you have contacted our shop and need to upload your artwork separately from your order, you can use the UPLOAD ARTWORK link at the bottom of our website.
SCREEN PRINTING ARTWORK REQUIREMENTS:
- Vector Artwork is REQUIRED
- Convert all fonts to paths/outlines
- Identify specific PMS Colors; otherwise standard colors will be selected for you
- Margin Requirements are specific to product; please see product details for margin information
- Accepted File Formats: .ai, .eps, .pdf, .fs (Illustrator, Corel EPS, Flexi)
FULL COLOR PRINTING ARTWORK REQUIREMENTS:
- Vector Artwork is preferred; Raster Artwork is acceptable at proper DPI (see below)
- Convert all fonts to paths/outlines
- Identify specific PMS Colors; otherwise standard colors will be selected for you
- Bleed/Margin Requirements are specific to product; please see product details for bleed/margin information
- 150 DPI minimum for Raster Artwork; recommended 300 DPI for best printing
- Accepted File Formats: .ai, .eps, .pdf, .fs (Illustrator, Corel EPS, Flexi)
Screen printing requires exact colors to be assigned. Much different from full color printing. Wholesale Signs Plus uses a color swatch library of 21 standard colors.
Please see the COLOR GUIDE for more information.